Password FAQ's

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Password FAQ's

How can I change a password for my domain and primary POP3 email account?

Go to your cPanel User Control Panel at http://www.yourdomain.com/cpanel, click on the Change Password icon and follow the instructions.

How do I change passwords for secondary POP3 email accounts?

Go to your cPanel User Control Panel at http://www.yourdomain.com/cpanel Click the Mail icon, then click on "Add/Remove Accounts". Any secondary email accounts you already have set up will be listed. On the far right side of the list, click on "Change Password" for the appropriate account.

I cant access my cPanel Control Panel because I've lost my hosting account password and I can't read my password in any of my FTP or email settings because it's all asteriks?

In this case you will need to submit a support ticket. You must also have access to the email address you used to sign up for your Fame Hosting Account, or the email address you specified for your hosting account for that domain, or the email address that your domain registrar shows for the Registrant (legal owner) of your domain name.

If you have changed your hosting account password since getting the hosting account, we can either provide you with a new password you specify, or reset your old original one. This is because passwords are one-way encrypted and if you changed it, even we can't pull up the new password. If you need to reset your hosting account password, submit a Support Desk ticket as specified in the previous paragraph.

The welcome email is rather long so some isp's and spam filters may think it is junk or spam mail. So check your junk folders and/or spam folders if you don't see the Welcome email after a few minutes.

How do I password protect a specific page or directory in my web site?

To password-protect specific pages or areas of your web site, you can use either the Password Protect Directories feature in your cPanel (just click on the Password Protect Directories icon), or if you are familiar with .htaccess Files you can use .htaccess to assign a password to a specific area of your site. Either of these methods will produce a login popup window similar to the one you see when you login to your cPanel.

If you want to protect a specific page, you must first create a special directory for it, put the page into the new folder, and then assign username and password access for that folder.

NOTE: If you are using FrontPage you CANNOT use the Password Protect feature in your cPanel. If you do, you will render your FrontPage site inoperable. See special instructions for FrontPage users on the Password Protect Directories page, or see similar instructions at this FAQ about password protecting pages with FrontPage.